Logistics Services
Parts Delivery
- Urgent parts to remote sites
- Warranty replacement delivery
- Spare equipment transport
- RAM, drives, cables, etc.
Equipment Moves
- Desktop/laptop delivery
- Server relocation
- Network equipment moves
- Multi-device rollouts
Returns/E-Waste
- Failed equipment pickup
- Warranty returns to depot
- E-waste collection
- Asset decommissioning
Site-to-Site
- Transfer between locations
- Branch-to-branch equipment
- Warehouse to retail stores
- Regional hub distribution
Same-Day Rush
- Emergency part delivery
- Urgent hardware swaps
- Critical component pickup
- Priority regional courier
Secure Chain
- Signed handover receipts
- Photo documentation
- Asset tag verification
- Tracking updates
Why MSPs Choose Our Logistics
Faster Than Post
Same-day delivery to regional sites. No waiting 2-3 days for courier companies. Critical parts delivered in hours.
Secure Handling
Professional handling of sensitive IT equipment. Signed receipts, photo proof, and chain of custody documentation.
Regional Network
Covering all major regional hubs including Bendigo, Ballarat, Shepparton, and Wodonga.
Common Logistics Scenarios
Emergency/Rapid
- Server RAM: Same-day delivery of replacement RAM to data center
- Laptop Disaster: Pickup failed unit, deliver swap unit, return to depot
- Cabling Emergency: Courier Cat6 cables to site for urgent repair
- POS Printer: Deliver and swap customer receipt printer ASAP
Planned Movements
- Retail Rollout: Distribute POS terminals to 10+ regional stores
- E-Waste Cleanup: Collect old desktops from branch offices
- Office Moves: Securely transport servers between locations
- Warehouse Distro: Regular runs from MEL warehouse to regional sites
Logistics Pricing
Standard Rates
Business hours (Mon-Fri)From $140/hr
After-hours & weekendsPremium rates
Melbourne metro/CBD$0 TRAVEL FEE
*Minimum charge: 1.5 hours. Regional Victoria: Travel fees apply (see below).
Services
- Simple delivery: Pickup and drop-off only
- Delivery + Install: Charged at standard labor rates
- Emergency Run: Dedicated courier run (quoted)
- Multi-stop: Optimized routing for cost savings
Regional Delivery Example: Approx $400-600 for dedicated runs to major regional hubs (Bendigo, Shepparton). Contact for exact quote.